Intel® Application Optimization List of Games

[birdstree]

Hello, I noticed that the new games, including CS2, are not showing on the APO list despite the recent update. Some users have mentioned that the update will only become active with the release of the 15900K processor. Can you confirm this and provide a timeline for when the update will be fully active?

[JBGoldrich]

I do not see how this is an acceptable answer.  Your page states:

"List of all games optimized for Intel® Core processors with Advanced Mode:"

In that list is Counter-Strike 2.  

My 13700K and the other user's 14900K are compatible with advanced mode, which, from the statement above, suggests that Counter-Strike 2 should be optimized.

You don't state which configurations these games will be available on or what criteria exclude a game from working on any specific processor/graphic card combination.  So, once again, I am back to my main point: people CANNOT make informed decisions about what processors to buy because they don't know which games will have performance boosted for them or not.  Please release a list of processors and which games will be supported with those processor/graphic card combos.  Leaving people to GUESS when they make a purchase is absurd.

[Satch]

Good morning,
you don't provide a clear answer, why?

I will rephrase anyway:

the counter strike 2 game does not appear in the list of the apo application, the application works, all the drivers are up to date, my hardware is compatible (i7 14kf) as you specify in your article.

the entire computer press relays your announcements of support for new games, but it is nothing…

this communication is false, a multitude of messages on your forums have been reporting the problem for many months.

but nothing happens.

I bought a latest generation high-end gaming Intel processor, but the performance is far behind AMD processors for gaming.

I suggest you receive your customer orientation

[JedG_Intel]

Hello @JBGoldrich,

I understand that 'Counter-Strike 2' is listed as being supported with Advance mode. However, based on our analysis and investigation, some games may not appear on the list despite being included, as they do not provide optimization benefits for specific setups. The availability of games in the Intel Application Optimization list will depend not only on the processor but on your entire system configuration.

Additionally, it is important to note that 13th generation desktop processors have limited support for Advance mode, which should be considered in your situation.

If you have other concerns, please let me know.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hi JBGoldrich,

I'm checking in to se if you require further assistance. Please let me know so I can determine the best course of action.

Best regards,

Jed G.

Intel Customer Support Technician

[JBGoldrich]

You are not answering the question in good faith, sir.  While MY processor and video card combination might not be supported, others commenting here with the latest generation of processor (at the time of initial post) also do not see support for counter-strike 2 in their list with updated drivers.  I had the 13700K, while others experiencing this issue had the 14900K.  

Here is what you need to do:

Make a list that clearly demonstrates what hardware combinations will allow for the game Counter-Strike 2 to show up in the list.  People make purchases based on being CLEARLY INFORMED about what that purchase entails.  Right now, no one knows what hardware will allow for support with Counter-Strike 2.

DO NOT do this:

Make a generalized statement that leaves people still confused about how to know whether their hardware will support this feature or not.  The links you provided do not give sufficient information for anyone to see whether they will or will not have support for this game.

[JedG_Intel]

Hi birdstree,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Hello JBGoldrich,

I understand where you are coming from but as I have checked internally, all the information that I have shared is what we have right now. If you have other questions, please create a new thread.

Best regards,

Jed G.

Intel Customer Support Technician