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Memory could not be read

Drev
Beginner
‎07-21-2025 09:21 PM
1,828 Views

Been having problems with my pc mostly while playing video games since i bought it around a year ago. this is a common error i get while playing..memory.png

 


Processor Intel(R) Core(TM) i7-14700KF 3.40 GHz
Installed RAM 32.0 GB (31.8 GB usable)
Storage 1.86 TB SSD SOLIDIGM SSDPFKNU020TZ
Graphics Card NVIDIA GeForce RTX 4070 Ti SUPER (16 GB)
System Type 64-bit operating system, x64-based processor

 

any help would be greatly appreciated, thanks!

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Drev
Beginner
‎07-21-2025 11:28 PM
1,796 Views

av.png

 

There's another error i often get.

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RandyT_Intel
Moderator
‎07-22-2025 09:40 PM
1,635 Views

Hi @Drev,

 

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

  

  • Please provide the SSU log report and share it here so I can review your system's configuration. 
  • Have you made any software or hardware changes to the system recently? 
  • Is there any physical damage to the system? 
  • What troubleshooting steps have you tried so far? 
  • Have you noticed any signs of overheating in the system?
  • Did you overclock the processor? Please note that if the system was overclocked, including voltage/frequency beyond the processor supported specifications, your processor voids warranty.  

  

I look forward to your response and am committed to resolving your issue promptly. 

  

Warm regards,  

  

Randy T.  

Intel Customer Support Technician  

 

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RandyT_Intel
Moderator
‎07-28-2025 07:40 PM
1,246 Views

Hi @Drev,

 

Just checking in on my previous message regarding your inquiry. Have you had a chance to review it? If you need more information or have any questions, feel free to reach out. I'm here to help!

 

Regards,  

  

Randy T.  

Intel Customer Support Technician  


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RandyT_Intel
Moderator
‎07-30-2025 05:44 PM
1,103 Views

Hi @Drev,

 

Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.

 

Regards,  

  

Randy T.  

Intel Customer Support Technician  


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