i31005g1 igpu disconnects under stress

[kmilo]

When im playing fortnite the game suddenly crashes saying something like "the gpu got disconnected" (this appears after the game freezes when is under so much stress or if i specifically open the festival or lego mode), also i was trying to use suyu o yuzu but using vulkan inmediately crashes the app (in the log says that the device got disconnected too)
I mentioned this two errors because it seems that the gpu panics under pressure, so my question is: how can i stop the gpu from hunging itself? even if i have to lower a little its performance
Thanks :3

[RobbieR_Intel]

Hello kmilo,

Thank you for reaching out! I understand that you're dealing with issues while playing Fortnite and using the Suyu/Yuzu emulator.

Kindly answer the following questions:

• Did you make recent changes to the system?
• Have you done troubleshooting steps?
• Has this issue happened before, or is this a new problem you're experiencing?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

We look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello kmilo,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello kmilo,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician