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I have the exact same issue as this older post. The near-UHD 3456 x 2160 resolution of my Dell XPS 15's built-in display causes lots of issues related to display scaling in Windows 11, especially when connecting an external monitor using a different scaling percentage. Setting the resolution to half (1728 x 1080) and using integer scaling should solve those issues and still look very sharp due to the scaling being exactly 2-to-1. Unfortunately, after doing this, the text is blurry, indicating that integer scaling is not being used.
I've enabled the Fixed Width (Integer Scaling) option in the Retro Scaling section of ArcControl, and I've also tried all the Scale options in Intel Graphics Command Center. I updated my graphics driver to latest, did lots of reboots, and tried every combination of the available options, but it looks like integer scaling isn't applying to the internal display's desktop rendering.
Please advise.
CPU: i9 12900HK
GPU: Iris Xe
OS: Windows 11, build 22631.4391
Graphics driver: 32.0.101.6078
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Hi jstamm,
This is well acknowledged. Let me know if you have other questions.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi jstamm,
I'm glad to hear that your issue has been resolved! As requested, we'll go ahead and close your inquiry.
Regarding the sudden fix of your laptop, it's worth noting that depending on the design of the laptop manufacturer, they may decide whether the integrated graphics or discrete graphics are used to render the desktop. For devices with switchable graphics, software switches are available, such as those located in the NVIDIA Control Center.
If the issue happens again, please feel free to contact your laptop manufacturer for further assistance.
Best regards,
Dean R.
Intel Customer Support Technician
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