21:9 Aspect ratio

[Carter2602]

I'm currently setting up my MSI Optix MAG301CR2 screen with my LEN-27ICB-A all in one desktop.

For some reason the aspect ratio is locked for my MSI monitor on Intel Graphics Command Center.

Is there a fix for this?

Cheers,

Elliott

[Mike_Intel]

Hello Carter2602,

Thank you for posting in Intel community Forum.

For us to further check the issue, let me gather some details about your system.

1. What is the complete model of your Graphics controller?
2. What is the complete brand and model of your system?
3. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Carter2602,

I hope this message finds you well.

Were you able to check the previous post?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Carter2602,

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Best regards,

Michael L.

Intel Customer Support Technician