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bzapp
Beginner
2,271 Views

8700K (UHD Graphics 630) DisplayPort not working

Hello,

So I have a Asus Z370E motherboard (latest bios) with an Intel i7 8700k installed in it running windows 10 professional. This system is connected to an Asus PG278Q via DisplayPort only as well as this is the only connection the Asus PG278Q offers. I use to have a Asus 1080Ti graphics cards installed it as well (everything was working fine) but i have recently taken that out and put it in another rig. So now I've switched it back to using the UHD Graphics 630 and this is where the problem started. I re-enabled the UHD Graphics 630 and connected the monitor to the motherboard by the DisplayPort connection booted into windows and everything looks fine besides using the Microsoft Basic Video Adapter driver but when i got to install the latest (Intel® Graphics Driver for Windows* [15.60]) the screen just goes blank and doesn't register at all.

Now i have tried uninstalling and installing the Intel driver in safe mode, I uninstalled all the nvidia drivers prior to installing the Intel driver and nothing seems to work as it always results in a blank screen once the intel driver is installed.

Any help on this topic would be greatly appreciated.

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3 Replies
idata
Community Manager
516 Views

Hello, Lobstor84.

 

 

Thank you very much for taking the time to reach the Intel® Communities Team.

 

 

I understand you are facing some issues updating the graphics drivers for your Intel® processor. Allow me to help you regarding this issue you are facing.

 

 

In this case, I would highly recommend you to use the Graphics Drivers provided by the manufacturer of your motherboard. You can download these drivers by clicking http://dlcdnet.asus.com/pub/ASUS/mb/07VGA/VGA_RS3_4849_20171221.zip?_ga=2.97644575.1211430747.151681... here.

 

Once you have the file to complete the installation make sure you have the Microsoft Basic Video Adapter and then install the ASUS drivers.

 

 

In addition, you can perform a http://dlcdnet.asus.com/pub/ASUS/mb/LGA1151/ROG_STRIX_Z370-E_GAMING/ROG-STRIX-Z370-E-GAMING-ASUS-060... BIOS and a http://dlcdnet.asus.com/pub/ASUS/mb/03CHIPSET/Chipset_RS3_10.1.1.45_20171121.zip?_ga=2.97644575.1211... Chipset update to make sure you will not have compatibility issues.

 

 

 

Antony S.
idata
Community Manager
516 Views

Hello, Lobstor84.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached in the post above and the results.

 

 

 

Antony S.
bzapp
Beginner
516 Views

After lots of mucking around it turns out the Asus PG278Q monitor only supports graphics cards with the G-Sync feature.