Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization

A query

Arunvetri
Beginner
246 Views

My laptop is a HP Notebook with Intel i3 5500 CPU clocked at 2.0 GHz, with intel 5500 HD graphics card. I am unable to find a suitable graphics driver for ths GPU.

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5 Replies
Stefan3D
Honored Contributor II
243 Views
Arunvetri
Beginner
241 Views

But it shows operating system is not supported.The proofThe proof

Arunvetri
Beginner
240 Views

Are there any previous supportable versions.

Stefan3D
Honored Contributor II
235 Views

Scroll down on the linked page and check "other versions" on the left.

n_scott_pearson
Super User Retired Employee
218 Views

The "Operating System is not supported" message is used as a catch-all for any error occurring during the installation process. What you need to do is uninstall any existing Intel HD Graphics driver (followed immediately by a reboot) and continue this process until only the Microsoft Basic driver is reported as in use. Then install this 'new' driver package.

...S

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