Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
18952 Discussions

A query

Arunvetri
Beginner
‎05-15-2021 09:09 AM
515 Views

My laptop is a HP Notebook with Intel i3 5500 CPU clocked at 2.0 GHz, with intel 5500 HD graphics card. I am unable to find a suitable graphics driver for ths GPU.

0 Kudos

Link Copied

5 Replies
Stefan3D
Honored Contributor II
‎05-15-2021 09:17 AM
512 Views

Here you go:

https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40-

0 Kudos
Copy link
Arunvetri
Beginner
‎05-15-2021 09:29 AM
510 Views
In response to Stefan3D

But it shows operating system is not supported.The proofThe proof

In response to Stefan3D
0 Kudos
Copy link
Arunvetri
Beginner
‎05-15-2021 09:30 AM
509 Views

Are there any previous supportable versions.

0 Kudos
Copy link
Stefan3D
Honored Contributor II
‎05-15-2021 09:34 AM
504 Views

Scroll down on the linked page and check "other versions" on the left.

0 Kudos
Copy link
n_scott_pearson
Super User Retired Employee
‎05-16-2021 05:43 PM
487 Views

The "Operating System is not supported" message is used as a catch-all for any error occurring during the installation process. What you need to do is uninstall any existing Intel HD Graphics driver (followed immediately by a reboot) and continue this process until only the Microsoft Basic driver is reported as in use. Then install this 'new' driver package.

...S

0 Kudos
Copy link
Reply

For more complete information about compiler optimizations, see our Optimization Notice.