A580

[jinhuili]

A580显卡驱动玩法较差。DX12的性能下滑严重。CS2游戏帧数只有100帧左右。游戏性能甚至比AMD的RX580还要差。新的A580驱动玩游戏非常的卡DX12性能下降严重CS2游戏帧数只有100左右游戏性能甚至不如AMD的RX580

[ArchieD_Intel]

Hi jinhuili,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

Does the issue occur only during regular gameplay or menus?

When did the issue start? Was it after a specific driver update or game patch?

What are the troubleshooting steps that you tried so far other than using different graphics card?

Is the Resizable Bar enabled?

Have you used DDU to completely remove all residual drivers and installed a new one?

Have you tried adjusting the graphics settings?

Could you provide a screenshot of your in-game display and graphics settings?

Which gaming platform did you use to download the game?

I would also like to obtain 3 CapFrameX log to thoroughly analyze the FPS performance. Kindly ensure that the game would run for a minimum of 3 minutes each.

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[jinhuili]

I'm using the steam game platform. I used DUU to delete the graphics card driver many times, but the fps is still very low. Not only this game is like PUBG and Battlefield 5fps is very low. My CPU is r5500FPS. The fluctuation is very much. DX12 is not as good as the previous graphics card driver version BIOS. I also changed it. And I don't understand what you said about CapFrameX and SUU. I'm sorry, my computer doesn't seem to have this software. I hope you can optimize the game CS2 and DX12. Thank you.

[ArchieD_Intel]

Hi jinhuili,

Thank you for your feedback. To help address this issue, kindly share the CapFrameX and SSU logs with us. You can find a guide on how to use them by clicking the provided link.

This information will aid in identifying the appropriate solution for your system's problem.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi jinhuili,

I just wanted to follow up to see if you had a chance to review the information I posted. Your feedback at your earliest convenience would be greatly appreciated. Thank you. 

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi jinhuili,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Technician