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Salve,
sono diversi giorni che Intel Driver Support and Assistance mi ripropone lo stesso aggiornamento Grafica Intel® Arc™ e Iris® Xe - Windows* pur essendo stato scaricato e installato con esito positivo, allego lo screen.
Ho provato anche a disinstallarlo in modo pulito, cancellando chiavi di registro e residui del software e reinstallandolo dall'aggiornamento ma questo non ha risolto nulla.
Cosa posso fare?
Grazie mille per il supporto.
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P.S.
ho un MSI PULSE GL66 con Windows 11 Home
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Hi Daniele,
Ti informiamo che posso supportarti solo in inglese. Ho utilizzato uno strumento di traduzione web per tradurre questa risposta, quindi potrebbe esserci una traduzione imprecisa.
We would like to inform you that we are routing your query to the dedicated team for further assistance.
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Hi @Daniele_1993,
Ti informiamo che posso supportarti solo in inglese. Ho utilizzato uno strumento di traduzione web per tradurre questa risposta, quindi potrebbe esserci una traduzione imprecisa
Thank you for posting here in our community. This could be due to a clash with Windows* Update and will occur even if the driver is manually updated from Download Center or via Intel® DSA. You may follow the instructions on this article: Intel® Driver & Support Assistant (Intel® DSA) Keeps Showing...
Regards,
Randy T.
Intel Customer Support Technician
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for now it seems that I solved it by doing the update normally without using the clean install option, thanks a lot for the support!
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Hi @Daniele_1993,
Thank you for letting us know that the issue has been resolved by updating normally without using the clean install option. We're glad to hear that everything is working smoothly now!
As the matter is resolved, we will proceed with closing this case. If you encounter any issues in the future, please feel free to submit a new ticket, and we'll be happy to assist you.
Regards,
Randy T.
Intel Customer Support Technician

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