Alan Wake 2 (2023)

[CN1109]

As soon as am I Entering a room, there are a lot of Stars on the Scrreen.

[DeividA_Intel]

Hello CN1109,  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with Alan Wake 2.

In order to better assist you, please provide the following:  

1. Can you share a picture of the issue?

2. Is this issue recent? Or, Was it present from the beginning?

3. Is this issue present in other games?

4. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  

• Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html  
• Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  
• To save your scan, click Next and click Save.  

Regards,  

Deivid A. 

Intel Customer Support Technician 

[Alberto_R_Intel]

Hello CN1109, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello CN1109, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician