Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
The Intel sign-in experience is changing in February to support enhanced security controls. If you sign in, click here for more information.
18289 Discussions

All Adobe Software Freezing After Several Minutes

salsaandita
Beginner
234 Views
hi! i have brand new laptop Lenovo Ideapad Slim 3 with specificatuoni : Core i5 Gen 11, Intel Iris Xe Graphic, RAM 8GB, SSD 512GB

So heres the problem :

My adobe software like photoshop and premiere had been working fine since i bought this laptop (June 2021) but suddenly on February 2021, that software keep freezing randomly after several minutes (2-3 minutes) use. Even though previously all these applications were running smoothly and i have finished several project using this software and it works totally fine.

Then I found a thread in the adobe community, that said the Intel Iris Xe GPU often freezes on the software. Heres the link :
https://community.adobe.com/t5/premiere-pro-discussions/are-intel-iris-xe-graphics-compatible-with-p...

I don't believe that Intel Iris Xe is not compatible with the software, because the application was running fine before.

Please help me to fix this😭
Im a design student who bought this laptop with a lot of consideration.
Labels (1)
0 Kudos
1 Reply
salsaandita
Beginner
233 Views
i mean february 2022🙏🏻
Reply