Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs have moved to the Altera Community. Existing Intel Community members can sign in with their current credentials.
22816 Discussions

Amazon Instant Video: Graphics driver crashes

FSchm5
Beginner
‎09-02-2015 10:20 AM
1,981 Views

When I watch Amazon Instant Video (latest Intel drivers, Windows 10) my primary screen keeps turning on and off. I assume the graphics driver is crashing.

I tried different browsers (Edge, Chrome, Firefox) with the same result. The same hardware equipment has no problem when connected to a different computer.

CPU: i5-5300 @2.30Ghz

How can I fix the problem?

0 Kudos

Link Copied

2 Replies
Amy_C_Intel
Employee
‎09-03-2015 11:47 AM
1,086 Views

Hello floele,

I'm aware that Intel is working on new drivers releases, in the meantime please refer to the following link see post # 93.

Regards,

Amy.

0 Kudos
Copy link
Rosenbergg
Beginner
‎08-17-2025 11:52 AM
229 Views

I'm having the same problem when trying to use these stream platforms. 

Using the latest driver (32.0.101.6989) for arc B580.

Is there a solution other than driver update? Can't see the link you mentioned @Amy_C_Intel

 

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.