Arc A770 drivers causing games to flicker and crash ever since updating to Windows 11

[Mera]

Ever since I updated to Windows 11 I've had this issue where most games will flicker transparent for a bit and then crash while in windowed/borderless mode. I've performed a bit of troubleshooting and it seems like the issue is linked to the drivers for my Arc A770, as after doing a clean install of Windows the issue was resolved until I downloaded my GPU drivers. The issue only seems to happen when the game is in focus by my PC, and I'm able to temporarily fix it by setting the game to fullscreen and then back to borderless/windowed. Does anyone have any ideas as to what I could do to fix this?

[DeancR_Intel]

Hi Mera,

Thank you for reaching out about the flickering and crashing issues you're experiencing with your Arc A770 after updating to Windows 11. I understand how frustrating it must be to have games crash when in windowed/borderless mode, especially since you've identified the issue is related to the GPU drivers.

To help me better understand and troubleshoot this issue, I need some additional information:

Could you please provide an Intel SSU report for detailed system analysis? Download: https://www.intel.com/content/www/us/en/support/articles/000005567/processors.html

If you're not comfortable sharing the SSU report, please provide:

• CPU model
• Current GPU driver version
• Motherboard model
• RAM specifications
• Was your system working properly before the Windows 11 update?
• When exactly did these flickering and crashing issues first start?
• Are you currently running the latest Intel graphics driver version 32.0.101.8136?

Have you performed a clean driver installation using DDU (Display Driver Uninstaller) to ensure no conflicting files remain from previous driver installations?

This information will help me provide more targeted assistance for resolving the windowed/borderless mode crashes you're experiencing with your Arc A770.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Mera,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Mera,

As you have been unresponsive, I will proceed to close this thread. If you wish to continue the discussion or need further assistance, please feel free to create a new thread. This will help us provide focused support and ensure your concerns are addressed effectively. 

Best regards,

Dean R.

Intel Customer Support Technician