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Arc B580 increased usage of resources and audio dropouts

N8SDR
Beginner
538 Views

Switched from a RTX 3050 to an Intel ARC B580 (Sparkle edition) 

 

Preformed a clean install using the DDU and also Revo Uninstaller to make sure all previous Graphics and any HDMI created audio devices from the Nivida card had been removed.

 

ran from safe mode as outlined in DDU and also confirmed removals with Revo-

 

I have noticed an increase in resources needed for video processing in an SDR radio application called "Thetis" I have noticed a very consistent dropout of audio as well (popping and complete drops) that never happened previously

 

I have used LatencyMON to confirm these dropouts are being introduced from the Graphics card driver.

 

Overall System resources are also higher with the card as in comparison of previous as well.

 

Have tried various settings in the Grahics control application with no real improvements.

Also have disabled the Intel HDMI devices in device manager in hopes it may help. which also doesn't seem to have made much if any difference. Since I direct the audio output to the internal soundcard and speakers not the HDMI audio options

 

Hoping an updated driver forth coming will mitigate or resolve the issues, 

 

SDR applications are very depending on having a LOW Overall system resource usage in order to remove any audio artifacts, stuttering, drops outs etc. 

Current graphics driver is: 32.0.101.6252 12/10/24

 

Curious if anyone else has noticed SOUND issues in popping or dropping out since they have installed an ARC graphics card. or an increase in system resources.

 

Thanks 

 

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5 Replies
Mike_Intel
Moderator
437 Views

Hello N8SDR,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. Can you share the link of the driver that you are trying to install?
  2. Let me also check, have you tried your Arc B580 on a different system?
  3. Have you also updated the driver of the internal sound card?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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N8SDR
Beginner
417 Views

Hello Sir thanks for the reply

 

I gave up I was having serious audio dropouts and increased WMI with the B580 and present drivers

 

I switched GPU vendors as it was really bad with audio issues, sorry I was really wanting to give the new ARC a try and chance- but I had to move on

 

Best of luck to Team Blue as competition does us all good!

 

 

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Mike_Intel
Moderator
365 Views

Hello N8SDR,


Thank you for the update.


Since you already changed your Graphics controller, I cannot gather more details about the issue.

Is it okay if we close this request now?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
294 Views

Hello N8SDR,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
230 Views

Hello N8SDR,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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