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Arc a750 can't play UNCHARTED4 (STEAM)

Denny_Chen
Beginner
1,514 Views

Arc a750 can't play UNCHARTED4 (STEAM)

it work fine originally and when I open this game today, it crash every time when build shaders (around 20%)

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Carlos_L_Intel
Employee
1,476 Views

Hi @Denny_Chen,


Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you. In order to assist you, can you please help us with the following information:


  • Were there any recent updates to the game?
  • Did you update the graphics driver recently?
  • When the game crashes, does it give you any errors? If so, can you please share it with us?


Best regards, 


Carlos L.  

Intel Customer Support Technician


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Carlos_L_Intel
Employee
1,438 Views

Hi @Denny_Chen,


Were you able to check the previous post? Let us know if you still need assistance.  


Best regards,  


Carlos L.  

Intel Customer Support Technician.


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Carlos_L_Intel
Employee
1,407 Views

Hi @Denny_Chen,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored. 


Best regards,  

Carlos L. 

Intel Customer Support Technician.


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