Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
The Intel sign-in experience is changing in February to support enhanced security controls. If you sign in, click here for more information.
18289 Discussions

Audio Graphics HP Spectre Pro x360 G2

maisiba
Beginner
279 Views

My HP Spectre Pro x360 G2 laptop with Win 11 has no audio drivers. Intel drivers assistants has "up to date" status. Installed Realtek sound drivers but in vain. Any help please, attached snapshots

0 Kudos
3 Replies
David_G_Intel
Moderator
269 Views

Hello @maisiba


Thank you for posting on the Intel️® communities. The Intel DSA will only detect the drivers from Intel that do not include customizations (considered generic drivers), it's recommended that your system uses the customized drivers provided by the system manufacturer because they are modified for your specific system model. HP's website for this laptop does not seem to provide Win11 drivers so it could also be an OS compatibility issue, please contact the manufacturer to confirm if the OS is supported and to use the customized drivers.


Regards, 

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
250 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,  

David G.  

Intel Customer Support Technician  


David_G_Intel
Moderator
228 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  

David G. 

Intel Customer Support Technician  


Reply