Auto Detect (Analog Input) Cannot Display This Video Mode Optimum resolution 1280x1024 60Hz

[mdstorrs67]

The Subject line is located in the middle of my monitor in black box, and I would like to remove it, I have no clue how to remove it.  This computer is a refurbished desktop and any info on how to remove this would be greatly appreciated. 

[Sebastian_M_Intel]

Hello mdstorrs67, 

Thank you for posting on the Intel® communities.   

In order to better assist you, please provide the following: 

1. Is your system able to boot normal and this message is displayed inside the Operating System (OS)?  

2. If you are able to boot, please run the Intel® System Support Utility (Intel® SSU) and attach the report generated:  

• Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".   
• Click on the menu where it says "Summary" to change to "Detailed View".   
• To save your scan, click on "Next", then "Save".   
• Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach). 

3. In case you can't boot into the OS, please provide the following: 

• System brand and model number 
• Processor brand and model number 
• Operating System version 

4. How are you connecting your system to the monitor? Are you using any adapter/converter? Please include the brand and model number of your monitor.  

5. Are you able to test a different monitor? If possible, with a different port or cable.  

Regards, 

Sebastian M  

Intel Customer Support Technician  

[Sebastian_M_Intel]

Hello mdstorrs67,  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

Regards,  

Sebastian M  

Intel Customer Support Technician  

[Sebastian_M_Intel]

Hello mdstorrs67,  

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  

Regards,  

Sebastian M  

Intel Customer Support Technician