Auto detected update fails to install with error code - several times

[silvanet]

Intel® 11th – 14th Gen Processor Graphics - Windows*

Installation failed with error code 1000

It's been a while since I got an update notice and very rarely has any installation failed. A few weeks ago I updated my Windows 11 Pro and installed 25H2. I don't know if that can somehow be blocking the current installation. My computer is a self build on a MSI Pro Z690-A DDR4(MS-7D25) motherboard with 32 Gig of Patriot DDR4-3200(16MHz) SK Hyrix RAM. My cpu is a 12th Gen Intel Core i7 Alder Lake 12700K, Socket 1700 LGA package with UHD Graphics 770, 700MHz Alder Lake GT1, Revision C. I don't do any gaming, and for what I need, the UHD 770 works perfectly without a glitch. Does anyone know if I should figure out what this error is all about and if I should try to fix the installation somehow?

[KennethB_Intel]

Hello silvanet,

Thank you for reaching out to the Intel Community Forum. I understand that you are encountering an installation failure with error code 1000 after updating to Windows 11 Pro 25H2.

To assist you further, could you please provide the following details:

• Could you share a screenshot of the error message?
• Where are you trying to install the driver?
• Could you please provide us the SSU logs of your system? You can find instructions on How to get the Intel® System Support Utility Logs on Windows*

We will wait for your response so we can continue troubleshooting this issue.

Best regards,

Kenneth B.

Intel Customer Support Technician

[KennethB_Intel]

Hello silvanet,

Just checking in to see if you had a chance to review and respond to the questions I shared earlier. Your input will help me proceed with the next steps to support you further.

Best regards,

Kenneth B.

Intel Customer Support Technician

[KennethB_Intel]

Hello silvanet,

As I have not received a response, I will now proceed to close this inquiry. If you require further assistance, please feel free to submit a new inquiry, as this thread will no longer be monitored.

Best regards,

Kenneth B.

Intel Customer Support Technician