Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22388 Discussions

Bad Rendering issue and intel team not taking it seriously

rafay19
Beginner
255 Views

so im making another thread as they kept saying that it needs to have a dedicated gpu for intel iris xe to run the last of us 2 but the same problem happend with last of us 1 and then a year later they released an update fixing that we just need u to fix the bad rendering issue not increase performance or something me and many more couldnt play with that game becuz of that issue so one of my friend made a video recording the issue gets fixed on the older driver of intel iris xe yea no rendering issue like red one but it crashes yk becuz of how old that driver is since it works well on that it means it doesnt need that much of a gpu  but even if it does just fix that issue we dont care how much fps its gonna give https://www.youtube.com/watch?v=m7jv4SQZM-8&t=26s see this 

Intel I5 11th Gen-Intel Iris Xe-Driver 101.3222_101.2111

this graphics driver and dont even ask my ssu log im already giving them so please fix them

0 Kudos
1 Reply
JedG_Intel
Moderator
77 Views

Hello rafay19,

 

Thank you for posting on Intel Community Forum.

 

We acknowledge your feedback and understand that you are experiencing rendering issues while playing The Last of Us Part II using Intel Iris Xe graphics solution. Please note that similar concerns have been reported by other users, and a thorough investigation has already been conducted regarding this matter.

 

Following our analysis, it was determined that the game is optimized for use with a discrete graphics card, as previously communicated. Unfortunately, Intel Iris Xe graphics are not fully supported for this game, which may lead to performance or rendering issues such as those you have described.

 

We would like to emphasize that the investigation was comprehensive, and based on the findings, our resolution remains unchanged. We appreciate your understanding and are here to assist you with any further questions or concerns you may have.


Having shared all this information, I'll proceed with closing this inquiry. Should you have other concerns, please submit a new question as this thread will no longer be monitored.

 

Best regards

Jed G.

Intel Customer Support Technician


0 Kudos
Reply