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Blue Screen of Death

muziya
Beginner
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Hey Mods,

I am having trouble with my computer each time randomly and couldn't be able to figure out how to fix it. One similar topic was opened but no docs uploaded thats why I am sharing with you all the datails now. Just for the info, submit button on SSU is not working. Hope you can help me. Thanks in advance. @Sebastian_M_Intel 

 

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff958819ced5a0, Physical Device Object of the stack
Arg3: ffff940c7e837ba0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff958819fdca70, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2812

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 2964

    Key  : Analysis.Init.CPU.mSec
    Value: 23546

    Key  : Analysis.Init.Elapsed.mSec
    Value: 582675

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 101

    Key  : Bugcheck.DumpVsMemoryMatch
    Value: True

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  MEMORY.DMP

BUGCHECK_CODE:  9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffff958819ced5a0

BUGCHECK_P3: ffff940c7e837ba0

BUGCHECK_P4: ffff958819fdca70

DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: ffff958819b1de00

IMAGE_NAME:  IntcAudioBus.sys

MODULE_NAME: IntcAudioBus

FAULTING_MODULE: fffff80693f90000 IntcAudioBus

BLACKBOXACPI: 1 (!blackboxacpi)


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  System

DPC_STACK_BASE:  FFFF940C7E837FB0

STACK_TEXT:  
ffff940c`7e837b68 fffff806`74b60307     : 00000000`0000009f 00000000`00000003 ffff9588`19ced5a0 ffff940c`7e837ba0 : nt!KeBugCheckEx
ffff940c`7e837b70 fffff806`74b60221     : ffff9588`19cc9738 ffff940c`7e837cc8 00000000`00000000 ffff9588`1b344a00 : nt!PopIrpWatchdogBugcheck+0xdf
ffff940c`7e837be0 fffff806`7483ffa2     : ffff9588`19cc9770 ffffa801`77fe2180 ffff940c`7e837e68 ffff940c`00000002 : nt!PopIrpWatchdog+0x31
ffff940c`7e837c30 fffff806`748a0eed     : ffffa801`77fe2180 48f58b45`00000000 00000000`00000008 00000000`01dedfb6 : nt!KiProcessExpiredTimerList+0x172
ffff940c`7e837d20 fffff806`749feda5     : 45eb21cf`c109f783 ffffa801`77fe2180 00000000`00000000 00000000`00000000 : nt!KiRetireDpcList+0x5dd
ffff940c`7e837fb0 fffff806`749feb90     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
ffff940c`7ea5a370 fffff806`749fe25e     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
ffff940c`7ea5a3a0 fffff806`78797547     : ffff9588`1d5f5010 ffff9588`1d5f5010 ffff940c`7ea5a6b0 00000000`00000001 : nt!KiDpcInterrupt+0x2ee
ffff940c`7ea5a530 fffff806`78770eeb     : 00000000`00000000 ffff9588`1d5f5010 ffff9588`250034b0 00000000`00000000 : ACPI!SleepQueueRequest+0x137
ffff940c`7ea5a570 fffff806`78737388     : 00000000`00000001 00000000`00000000 00000000`00000000 ffff940c`7ea5a6b0 : ACPI!SleepStall+0x1f9fb
ffff940c`7ea5a5b0 fffff806`78734c00     : ffff9588`1d5f5010 ffff9588`1d5f5198 ffff9588`1d5f5010 00000000`00000100 : ACPI!ParseTerm+0x2c8
ffff940c`7ea5a8e0 fffff806`78734685     : 00000000`00000000 ffff9588`1d5f5010 00000000`00000000 00000000`000000c4 : ACPI!RunContext+0x1f0
ffff940c`7ea5aa10 fffff806`7875a325     : ffff9588`1d5f5010 00000000`00000080 ffff9588`1d5f5010 00000000`00000199 : ACPI!InsertReadyQueue+0x2a5
ffff940c`7ea5aa70 fffff806`78758c97     : ffff9588`1d5f5010 00000000`00000000 00000000`00000000 ffff940c`7ea51c00 : ACPI!RestartCtxtPassive+0x35
ffff940c`7ea5aaa0 fffff806`748eea75     : ffff9588`0d11c480 fffff806`78758b90 00000000`00000000 ffff9588`0d102080 : ACPI!ACPIWorkerThread+0x107
ffff940c`7ea5ab10 fffff806`749ff3b8     : ffffa801`77fe2180 ffff9588`0d11c480 fffff806`748eea20 0061002d`00300064 : nt!PspSystemThreadStartup+0x55
ffff940c`7ea5ab60 00000000`00000000     : ffff940c`7ea5b000 ffff940c`7ea54000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x9F_3_IMAGE_IntcAudioBus.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {5eb67757-a85c-4361-5751-171332ac0b2a}

Followup:     MachineOwner
---------

1: kd> !irp ffff958819fdca70
Irp is active with 10 stacks 7 is current (= 0xffff958819fdccf0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffff958819ced5a0 00000000 fffff80692a08a90-ffff95881b2641a0 Success Error Cancel pending
	       \Driver\IntcAudioBus	portcls!PowerIrpCompletionRoutine
			Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0  1 ffff95881b264050 00000000 00000000-00000000    pending
	      Unable to load image \SystemRoot\system32\drivers\RTKVHD64.sys, Win32 error 0n2
 \Driver\IntcAzAudAddService
			Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffff958819e667f0 00000000 fffff80674978b70-ffff958819cc9738 Success Error Cancel pending
	       \Driver\ksthunk	nt!PopRequestCompletion
			Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffff958819cc9738    

			Args: 00000000 00000000 00000000 00000000
1: kd> !devstack ffff958819ced5a0
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffff958819e667f0  \Driver\ksthunk    ffff958819e66940  00000070
  ffff95881b264050  \Driver\IntcAzAudAddServiceffff95881b2641a0  0000006f
> ffff958819ced5a0  \Driver\IntcAudioBusffff95881b022f70  0000006d
!DevNode ffff958819a68340 :
  DeviceInst is "INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10251273&REV_1000\4&33484047&0&0001"
  ServiceName is "IntcAzAudAddService"

 

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