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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Blue Screen windows 7 with Intel Q963\Q965 Display card

NJust
Beginner
2,310 Views

I own a Dell Optiplex 745 Desktop ,previosly it was windows XP and working more than 3 years ,now i installed windows 7 ,and installed latest drivers ,after some days its frequenly getting blue screen ,i tried to seach about blue screen analyzer and found from this site

http://spidersoft.in/Windows/System-Utilities/Other/BlueScreenView_102.html http://spidersoft.in/Windows/System-Utilities/Other/BlueScreenView_102.html

and install the dump file and found the below errors image attached ,this error shows some

i tried to remove the intel application and work in normal VGA mode for 2 days during this time there is no blue screen

i liked windows 7 and not intersted to install XP

Please help me to solve

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Kevin_M_Intel
Employee
1,459 Views

Hello NiyaTech,

Note that the drivers we have from our side are generic drivers. This is because we as Intel® provide the hardware to the system manufacturers and they will design and create their own drivers.

You can get our generic driver at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18228&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18228&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=Drivers

If during the installation of the Intel generic drivers you get this message: "driver not validated on this computer", go here for further instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

In case the driver does not work properly in your system, I recommend you contacting Dell To get their drivers.

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