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Não estou conseguindo resolver este problema, quando o notebooke esta usando somente a bateria a tela fica nesse negócio de brilho adaptavel, tela mais escura, tela mais clara em algumas coisas...
vi parece q tem q mexer na configuração do centro de comando de graficos intel, mas chega lá nao tem opção nem uma de mexer na bateria! ja estou nessa faz um dias, alguem pra ajudar ? fica muito chato essa tela com esse brilho automatico! Quando ta com o carregador ligado, fica uma maravilha, é só tirar e usar somente e bateria que zoa tudo...
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Hello Bueno15,
Thank you for posting in the Intel Communities. We would be more than glad to help you.
Before we provide you with any support, we would like to confirm more details about your system. For this, please create a report using the Intel®️ System Support Utility (Intel®️ SSU):
- Download the Intel SSU
- Open the application and click "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View."
- Click on the menu where it says: "Summary" to change it to "Detailed View."
- To save your scan: click "Next"; then "Save."
Best regards,
Jean O.
Intel Customer Support Technician
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boa noite, fiz o que me solicitou.
Segue relatório:
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Hello Bueno15,
Thank you for the information provided. We would like to inform you that our support is only provided in English. To better assist you, we use a translation tool; hence, the translation may not be completely accurate.
Regarding the auto brightness problem on the battery, you should try to Disable Display Power Saving Technology in the Intel® Graphics Command Center:
- Open the Intel® Graphics Command Center
- Press on the Windows key on your keyboard and start typing Intel, choose Intel Graphics Command Center.
- Select System > Power
- In On Battery, set Display Power Savings to Off
Make sure you have the latest Intel® Graphics Command Center version.
You should also update the Intel® Graphics driver. Note that there are two different types of drivers, generics provided by Intel and Equipment Manufacturer drivers, that are customized to work with each specific system. The best thing to do is to use the drivers provided by the system manufacturer (OEM). Based on the Dell website, the latest driver is 31.0.101.4575.
However, if this doesn't resolve the issue, contact the hardware device manufacturer for support.
Best regards,
Jean O.
Intel Customer Support Technician
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O centro de comando graficos intel do meu notebook nao tem nenhum botão para poder fazer alguma alteração... segue print
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Hello Bueno15,
Based on the information you have shared it seems that the system manufacturer may have limited the system power option, and the IGCC application will not be able to make changes to the system power settings. The best course of action for this problem is to contact Dell for additional support on this matter.
Best regards,
Jean O.
Intel Customer Support Technician
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Hello Bueno15,
We have not heard back from you, so we will close this thread. Please note that the best course of action for this matter is to contact your laptop manufacturer for additional troubleshooting.
If you need additional information, submit a new question, as this thread will no longer be monitored.
Best regards.
Jean O.
Intel Customer Support Technician.
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