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#BugReport #Video_memory_mangment_internal #Build 10525

Essa_M_
Beginner
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Hi All, I have a Zotac EI750 with 16 Gig Ram and 500 Gig SSD running windows 10 Build 10525 updated as of yesterday night. Problem: It seems to me that the Graphic Driver is very instable and as of the most recent build i keep getting crashes (blue screen) and DisplayPort issues.

There are two distinguish issues which i want to raise and i hop the MS team is able to pick these up.

A) When booting up and the computer is connect via the DisplayPort it seems from time to time it looses the setting of the Display and i keep hearing a beep and when windows loads I have 640x480 screen resolution. The Zotac has 2 DisplayPorts, All i need to do is to change the displayport from 1 to 2 and vice versa this results in displayresolution turns back to normal until next boot. This problem started since build 10165 and when the Graphic Driver for windows 10 was updated.

B) I updated to version 10525 as of yesterday night and i started to see "Video_memory_mangment_internal" error followed by a blue screen.

C) Running a Screensaver, and as soon as it comes on and i turn it off by using the escape button Windows 10 give the above error and provide a BSD. Can somone review this and provide feedback why this issue keeps happening and why i had a bluescreen without any reason? Logs and DMP files can be find in the RAR file on below link. https://onedrive.live.com/redir?resid=FDB44659DDB76597!34274&authkey=!AGOQ6SnlQ5AHGgA&ithint=file%2crar

Thank you

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Michael_C_Intel2
Employee
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Hi Essa,

You need to go to our support community: https://communities.intel.com/community/tech

You can report your issue and get support in the Graphics forum.  This forum is devoted to game developers working on Intel Graphics.

-Michael

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Essa_M_
Beginner
1,102 Views

Hi Michael,

I have already done that shortly after i posted this here. I have also analysed the DMP files and it points to the Intel Graphic drivers. With that said i was hoping for a speedy solution or beta drivers.

 

Thank you

Essa

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