Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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COMPUTER DRIVERS UPDATES

ECHKAKA
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I am using window 10 pro, and if i try to update to update the drivers it does not responds. How can i do to successfully updates?

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8 Ответы
AlHill
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1 072Просмотр.

What driver(s) are you trying to update?  Be specific.

 

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

ECHKAKA
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AlHill
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You did not follow my instructions.

 

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

ECHKAKA
Начинающий
1 054Просмотр.

Am sorry, please i must follow the instructions above?

ECHKAKA
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1 056Просмотр.

Sorry i am not understand your instructions, please assist me to direct me again

RandyT_Intel
Модератор
885Просмотр.

Hi @ECHKAKA,

 

Thank you for posting here in the communities. To further investigate the issue, please provide the additional information below:

 

  • Please provide the SSU log report and share it here so I can review your system's configuration. 
  • Kindly share a screenshot of the error message.
  • Is this a laptop or a desktop?
  • Why are you trying to update Bluetooth drivers? Do you have any connectivity issues with Bluetooth pairing? or its only suggesting you to update to latest version?

 

Looking forward to your response.

 

Best regards,

Randy T.

Intel Customer Support Technician

 

RandyT_Intel
Модератор
788Просмотр.

Hi @ECHKAKA,

 

I'm following up to see if you've had a chance to review the information and requested details from my previous post. Please let me know so I can determine the best next steps. 

 

Looking forward to your update. 

 

Best regards,

Randy T.

Intel Customer Support Technician


RandyT_Intel
Модератор
637Просмотр.

Hi @ECHKAKA,

 

Since I haven't heard back from you, I will be closing this thread. 

If you need further assistance, please submit a new thread or post a new issue in our community. 

 

Best regards,

Randy T.

Intel Customer Support Technician


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