What driver(s) are you trying to update? Be specific.
So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
Doc (not an Intel employee or contractor) [CoPilot is a virus]
Thank you for posting here in the communities. To further investigate the issue, please provide the additional information below:
Please provide the SSU log report and share it here so I can review your system's configuration.
Kindly share a screenshot of the error message.
Is this a laptop or a desktop?
Why are you trying to update Bluetooth drivers? Do you have any connectivity issues with Bluetooth pairing? or its only suggesting you to update to latest version?
I'm following up to see if you've had a chance to review the information and requested details from my previous post. Please let me know so I can determine the best next steps.
