Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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CRASH!

Marc_R_3
Beginner
‎03-15-2016 12:22 PM
611 Views

Hi,

I just bought a new DELL Inspiron 15 I7568 with an Intel HD Graphics 520.  I did check the latest driver and I got it.  Now 10 to 20 times a day I get this error : Display driver igfx stopped responding and has successfully recovered.

You understand that this is very annoying.  It crashes like that everywhere.  in IE, Chrome, Games name them!. I even sometimes wakeup the computer and it crashes like that.  Phew !

Any help would be really appreciated.

DEL Inspiron 15 I7568
OS : Windows 10 Pro
​8gig Ram
1T Hard Drive

Thank you!

 

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Michael_C_Intel2
Employee
‎03-21-2016 01:29 PM
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Hi Marc,

You need to go to the Intel customor cupport community: https://communities.intel.com/community/tech

You can report your issue and get support in the Graphics forum.  This forum is devoted to game developers working on Intel Graphics.

-Michael

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