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Call of Duty WW2 IDXGISwapChain: DXGI_ERROR_DEVICE_HUNG

envisioning
Novice
13,382 Views

Asus Prime Z690-A with latest BIOS 2305 (3/10/2023)

Core i7 12700KF

32GB DDR5 G.Skill F5-6000J363F16G @ 36-36-36-96-480-2T Timing

650W Power Supply

Windows 11 - Fresh install - New PC

Arc A770 ASRock 8GB

31.0.101.4255 Driver with Intel Arc 1.66.4728.1

 

Every time I play the game Call of Duty WW2, I get the following error:

envisioning_0-1681446127972.png

 

I keep tinkering with the settings to see which one it may be without any luck. I tried turning everything to the lowest setting and/or off and the game still hangs at this same location with the same error message.

 

Any ideas on how to troubleshoot this and get to the bottom of this issue?

Labels (1)
26 Replies
LucaNad
Beginner
3,673 Views
Same exact problem ! Nothing has worked for me ! I've tried everything
Lowering graphics
Turning off shaders
Copy paste d3d11.dll - dxgi.dll in the game folder
With lowering graphics.... nothing, now it doesn't even show that error message anymore , just a frozen pc nothing to do except forcing the shut down !
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LucaNad
Beginner
1,872 Views
Same exact problem ! Nothing has worked for me ! I've tried everything
Lowering graphics
Turning off shaders
Copy paste d3d11.dll - dxgi.dll in the game folder
With lowering graphics.... nothing, now it doesn't even show that error message anymore , just a frozen pc nothing to do except forcing the shut down !
0 Kudos
envisioning
Novice
1,370 Views
For me, it appears one of the updates has resolved the issue. I did not change any settings. Everything is maxed out and running at 4K display.
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Sajan
Beginner
1,145 Views
Bro, i have the same issue with that same mission, can you please give me an option to resolve this
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Digitalrich
Beginner
1,118 Views

There's been no fix I'm aware of. Still stuck, not able to continue play at all. Pretty much have given up.

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fCSG
Beginner
477 Views

Hi,

 

I'm having the same issues. Can anyone help?

fCSG_0-1713884422729.png

 

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