Can't start driver

[GVid]

Hi there,

I recently installed Window 7 on my laptop, and it is using what appears to be a generic driver for the display. However, my motherboard has integrated Intel HD graphics, and the videos won't play correctly anymore. I can see the driver installed in the Device Manager, but it's not enabled. I tried to enable it, but it says that the resources are being used by another driver. How do I switch to the Intel HD driver without screwing up my display? I can't even find the generic driver in the list.

[EstebanA_C_Intel]

Hello, GraphVid:

Thank you for contacting the Intel® Communities.

I would like you to test this possible fix provided by Micrisoft for the error code received.

https://support.microsoft.com/en-us/mats/hardware_device_problems Hardware devices are not working or are not detected in Windows

Also, you can follow the instructions in this article: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html How to Manually Install a Driver in Microsoft Windows 7* for Graphics...

I look forward to your outcome on this.

Regards,

Esteban C