Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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Can't update graphics driver


So I have an Intel i5-7200U, with Intel HD 620 graphics installed. I am looking to update my driver right now, the current version is this: According to my graphics website ( Downloads for Intel® HD Graphics 620), the latest version is I tried downloading it (both the .exe file and the .zip file) but it will not let me update my driver as it says that it is the most up to date driver (yet clearly its not considering my driver was released 10/2017 and the latest one was released 2/2018). Looking up my version it comes up with it being the driver for the 530 and 630 graphics, but I have a 620? Can I uninstall my current driver and use the one I downloaded? What do I do? I'm really trying to solve a problem that I know has something to do with the graphics yet I can't update my driver. Thank you.

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Honored Contributor II

To bypass message "best driver is already installed", "customized computer manufacturer driver" or "computer is not validated" install driver via have disk method as described at: (ignore prolog about MS surface)