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22742 Discussions

Cannot change resolution windows 10

KKuz
Beginner
‎05-03-2017 05:56 PM
2,106 Views

i have problem. after installation windows 10 on macbook via parralels desktop, i cannot change resolution screen. Resolution lock on 1024x768 . Special form for change - gray. None of the drivers on the Intel site doesn`t install on windows 7 or 10. System write about non-compliance with minimum requirements. I start windows 10 from parallels desktop on my macbook pro late 2011 with intel hd graphics 3000 processor i core5 2415m sandybridge. I need your help. Sorry for my english

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idata
Employee
‎05-04-2017 09:49 AM
1,168 Views

Hello Konstantin-r,

 

 

I understand you installed Windows 10* on your Macbook Pro late 2011, but you are not being able to change screen resolution.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

Apple* has requested that all inquiries related to their products need to be referred to them. The best option would be contacting Apple* so they can provide proper troubleshooting steps for this issue. This link will give you their contact information https://support.apple.com/contact https://support.apple.com/contact

 

 

Regards,

 

Fred
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KKuz
Beginner
‎05-04-2017 09:59 AM
1,168 Views
In response to idata

Thanks for your answer. I resolve my problem, i install in my system - "parallels drivers monitor" and the system was unlock resolution for change

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idata
Employee
‎05-04-2017 04:31 PM
1,168 Views
In response to KKuz

Hello Konstantin-r,

 

 

I am glad to hear the issue has been fixed. Thanks for letting me know that.

 

 

Regards,

 

Fred
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