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Hi,
here is my machine:
CPU: Intel Core i5-2500
MB: ASRock H77 Pro4/MVP
RAM: Transcend JetRam DDR3-1333 4GB * 2
SSD: PLEXTOR PX-128M3S
OS: Windows 7 Enterprise 64-bit
With Intel HD Graphics driver installed, the system freezes at the "Starting Windows..." screen everytime
When I reboot, it goes to the Startup Repair with the problem detail:
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200192
Problem Signature 05: AutoFailover
Problem Signature 06: 3
Problem Signature 07: 0x3b (or BadDriver)
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1028
Once I enter the Safe Mode and disable the display adapters of remove the driver, my computer works normally after rebooting
I have tried several different versions of the driver, including
15.26.1.64.2618 - from ASRock
15.26.5.64.2656 - the latest version from Intel Download Center
15.22.50.64.2509 - the oldest verision from Intel Download Center
15.21.8.64.2279 - it is said in another thread that it may work
but none of them can avoid the freezing problem
I have also tried to update my system to SP1, but still doesn't work
This really frustrates me
Does anyone know how to solve this problem?
Thanks a lot!
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Hi,
At this point I do not believe this is a driver issue, probably the processor's graphics controller may be defective.
As a last troubleshooting step you may considering a bios update to your motherboard, if this does not work then I recommend you contacting the place of purchase for a processor replacement.
The drivers you have tested have been working properly with other similar processors without issues.
Regards,
Dago MC.
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Hi Dago,
I followed your suggestion changing a CPU, and the problem is solved
My computer works well now!
Thanks for response
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