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I'm on Windows 11, I navigate to settings -> apps -> Intel Graphics Software -> three dots -> uninstall ->
then I click uninstall button here:
And it brings me this window:
It asks me to navigate to the file C:\Users\%USER%\AppData\Local\Temp\7zS01D2248F\Resources\Extras\IntelGraphicsSoftware_24.50.1001.1_Release.exe, but I don't have this file. If I click 'cancel', it brings the same window again, I click 'cancel' again and it says that it was uninstalled
But it is still there and I cannot remove it.
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I solved the problem by downloading the driver and extracting IntelGraphicsSoftware_24.50.1001.1_Release.exe from it using total commander (ctrl+pg down). I was able to select the extracted file after selecting uninstall option in Windows system settings -> Apps.
It's a shame that I need doing either this or something involving safe mode boot just to uninstall the software.
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Hi Grief,
Thank you for posting in the Community!
I suggest doing the following:
- Download Display Driver Uninstaller (DDU)< software and extract the file.
- Open DDU ****.exe and run extract program.
- Reboot into Windows* safe mode. (Refer to Start your PC in safe mode in Windows.)
- Go to the DDU extract path and double-click the Display Driver Uninstaller.exe to open DDU.
- Click Close in the Options window.
- Select device type to GPU and select device to INTEL.
- Click Clean and restart or Clean and Shutdown depending on your needs
- Wait the software to finish the process and auto reboot Windows to the normal mode or shutdown.
Here's the link for reference:
How to Use the Display Driver Uninstaller (DDU) to Uninstall an...
Let me know if you have other questions
Best regards,
Dean R.
Intel Customer Support Technician
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I solved the problem by downloading the driver and extracting IntelGraphicsSoftware_24.50.1001.1_Release.exe from it using total commander (ctrl+pg down). I was able to select the extracted file after selecting uninstall option in Windows system settings -> Apps.
It's a shame that I need doing either this or something involving safe mode boot just to uninstall the software.
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Hi Grief,
This is well acknowledged; I would like to inform you that I will be not monitoring this thread as it shows that your issue was resolved.
Best regards,
Dean R.
Intel Customer Support Technician
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how do i install the intel graphics software back after deleing it.

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