Cannot uninstall Intel Graphics Software

[Grief]

I'm on Windows 11, I navigate to settings -> apps -> Intel Graphics Software -> three dots -> uninstall -> 

then I click uninstall button here:

And it brings me this window:

It asks me to navigate to the file C:\Users\%USER%\AppData\Local\Temp\7zS01D2248F\Resources\Extras\IntelGraphicsSoftware_24.50.1001.1_Release.exe, but I don't have this file. If I click 'cancel', it brings the same window again, I click 'cancel' again and it says that it was uninstalled

But it is still there and I cannot remove it.

[DeancR_Intel]

Hi Grief,

Thank you for posting in the Community!

I suggest doing the following:

1. Download Display Driver Uninstaller (DDU)< software and extract the file.
2. Open DDU ****.exe and run extract program.
3. Reboot into Windows* safe mode. (Refer to Start your PC in safe mode in Windows.)
4. Go to the DDU extract path and double-click the Display Driver Uninstaller.exe to open DDU.
5. Click Close in the Options window.
6. Select device type to GPU and select device to INTEL.
7. Click Clean and restart or Clean and Shutdown depending on your needs
8. Wait the software to finish the process and auto reboot Windows to the normal mode or shutdown.

Here's the link for reference:

How to Use the Display Driver Uninstaller (DDU) to Uninstall an...

Let me know if you have other questions

Best regards,

Dean R.

Intel Customer Support Technician

[disappointed]

Intel suggestion is to buy a third party software to fix their broken software?...I've been happy with my a750 for well over a year now until around 3 weeks ago my software wouldn't open sometimes and now it wont open at all....this is honestly ridiculous and unacceptable 

[Grief · Accepted solution]

I solved the problem by downloading the driver and extracting IntelGraphicsSoftware_24.50.1001.1_Release.exe from it using total commander (ctrl+pg down). I was able to select the extracted file after selecting uninstall option in Windows system settings -> Apps.

It's a shame that I need doing either this or something involving safe mode boot just to uninstall the software.

[silverace08]

Am having the exact same issue with respect to IntelGraphicsSoftware_25.6.1152.1 but am unable to find the installer through the intel official website, how is this possible?

[DeancR_Intel]

Hi Grief,

This is well acknowledged; I would like to inform you that I will be not monitoring this thread as it shows that your issue was resolved.

Best regards,

Dean R.

Intel Customer Support Technician

[matt78]

how do i install the intel graphics software back after deleing it.

[silverace08]

search the installation file on the official intel drivers & softwares website-for your specific computer/laptop model motherboard/chipset

[hellotrendusai]

That definitely sounds frustrating. If the software is showing up but won't uninstall normally, there may be leftover components or a corrupted installation causing the issue.

Good suggestion from TrendusAI. It would be helpful to know if Intel has an official cleanup tool or a recommended removal process for cases like this.