Graphics
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Cannot update graphics driver

HMock
Beginner
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I cannot install a graphics driver due to "minimum requirements" please help!

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IUman
Honored Contributor II
1,429 Views

Hello Hope,

Thank you for joining the Intel communities.

What is the model number of your system?

I will appreciate if you can post the msinfo32.

  1. Please press Windows Key + R to open the Run Menu
  2. Type msinfo32 and click OK
  3. While viewing the System Summary node go to File then Save (Please do not use Export)
  4. Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access and then you can post it here.

Best regards,

Ivan

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HMock
Beginner
1,429 Views
OS NameMicrosoft Windows 10 ProVersion10.0.10586 Build 10586Other OS DescriptionNot AvailableOS ManufacturerMicrosoft CorporationSystem NameOWNER-PCSystem ManufacturerGigabyte Technology Co., Ltd.System ModelG41M-ES2LSystem Typex64-based PCSystem SKUProcessorPentium(R) Dual-Core CPU E5200 @ 2.50GHz, 1700 Mhz, 2 Core(s), 2 Logical Processor(s)BIOS Version/DateAward Software International, Inc. F1, 2/3/2009SMBIOS Version2.4Embedded Controller Version255.255BIOS ModeLegacyBaseBoard ManufacturerGigabyte Technology Co., Ltd.BaseBoard ModelNot AvailableBaseBoard NameBase BoardPlatform RoleDesktopSecure Boot StateUnsupportedPCR7 ConfigurationBinding Not PossibleWindows DirectoryC:\WINDOWSSystem DirectoryC:\WINDOWS\system32Boot Device\Device\HarddiskVolume1LocaleUnited StatesHardware Abstraction LayerVersion = "10.0.10586.0"User NameOwner-PC\HopeTime ZonePacific Standard TimeInstalled Physical Memory (RAM)4.00 GBTotal Physical Memory3.75 GBAvailable Physical Memory1.46 GBTotal Virtual Memory8.50 GBAvailable Virtual Memory5.50 GBPage File Space4.75 GBPage FileC:\pagefile.sysHyper-V - VM Monitor Mode ExtensionsNoHyper-V - Second Level Address Translation ExtensionsNoHyper-V - Virtualization Enabled in FirmwareNoHyper-V - Data Execution ProtectionYes
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IUman
Honored Contributor II
1,429 Views

Hello Hope,

It took me some time to come around to this post and to be able to help you.

According with the processor you have you don't need a driver for this processor, if you are looking for an Intel graphics driver you will need to get it based on the motherboard model you have.

I can see you have the motherboard Gigabyte G41M-ES2L and you should be able to download any driver you need from the following website.

http://www.gigabyte.com/products/product-page.aspx?pid=3261# ov http://www.gigabyte.com/products/product-page.aspx?pid=3261# ov

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

Any driver for your system will be at that website and if it is not available or not supported I suggest contacting Gigabyte support.

Best regards,

Ivan

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