- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We are using Dell-Desktops with Intel HD Grafics 4600 for classrooms. With some of this computers we have the problem, that cloning is vanished or removed by users and it is not restarting by itself, when beamer is restarted. We would like to fix such settings like cloning, for that neither users, nore drivers can remove it.
Wir verwenden Dell-Rechner mit Intel HD-Grafik 4600 in Seminarräumen. An einigen Rechnern schaltet sich das Duplizieren des Bildschirms ab, wenn der Beamer aus ist und wird auch beim Einschalten des Beamers nicht wieder aktiv. Gerne würde ich Duplizieren fest einstellen, sodass es weder automatisch, noch von Anwendern abgeschaltet werden kann. geändert werden kann.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I would like to know some information in order to isolate this issue:
Have you tested changing video cables?
Was your computer BIOS updated?
Are you using any type of video adapter?
Can you provide any video or picture of the issue you are currently experiencing with your computer?
Was graphics driver updated?
Allan.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Allen,
thanks for your message.
We already treid different cables.
Bios and driver are in newest version.
Monitor is connected by DP.
The other DP is connected to a HDMI matrix an the way to the beamers, wich is turned off with the beamers after the lectures, while the Computer goes to standby S3.
After matrix is on again and Computers comes back from standby, sometimes cloning is turned off at the drivers menu.
The scenario with matrix and beamers is hard to change, so we need a solution on the most flexible component, the computer.
Many thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What is the size of the video cables? and please provide graphics report, this is generated within graphics control panel http://www.intel.com/support/graphics/sb/cs-009476.htm Graphics Drivers — Intel® Graphics Driver Report
Allan.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dear Allan,
The Cable Size is 1m, the report:
Intel(R) HD Graphics 4600
Report Date: Tuesday, May 05, 2015
Report Time [hh:mm:ss]: 12:10:50 PM
Driver Version: 10.18.10.3960
Operating System: Windows* 7 Professional (6.1.7601)
Default Language: German (Germany)
Physical Memory: 8100 MB
Vendor ID: 8086
Device ID: 0412
Device Revision: 06
Video BIOS: 1025.14
Current Resolution: 1920 x 1080
Processor: Intel(R) Core(TM) i5-4590S CPU @ 3.00GHz
Processor Speed: 2993 MHz
Processor Graphics in Use: Intel(R) HD Graphics 4600
Shader Version: 5.0
OpenGL* Version: 4.3
OpenCL* Version: 1.2
* Microsoft DirectX* *
Runtime Version: 11.0
Hardware-Supported Version: 11.0
* Devices connected to the Graphics Accelerator *
Active Displays: 2
* Digital Display *
Display Type: Digital
Serial Number: J8J3148RC2RL
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort
Device Type: DisplayPort
Maximum Image Size
Horizontal Size: 20.08 inches
Vertical Size: 11.42 inches
Supported Modes
640 x 480 (60p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
800 x 600 (60p Hz)
800 x 600 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (75p Hz)
1152 x 864 (75p Hz)
1280 x 1024 (75p Hz)
1280 x 1024 (60p Hz)
1600 x 900 (60p Hz)
1920 x 1080 (60p Hz)
Power Management Support
Active Off Mode: Supported
Raw EDID:
00 FF FF FF FF FF FF 00 10 AC 98 40 4C 52 32 43
23 18 01 04 A5 33 1D 78 3A E5 95 A6 56 52 9D 27
10 50 54 A5 4B 00 71 4F 81 80 A9 C0 D1 C0 01 01
01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C
45 00 FD 1E 11 00 00 1E 00 00 00 FF 00 4A 38 4A
33 31 34 38 52 43 32 52 4C 0A 00 00 00 FC 00 44
45 4C 4C 20 50 32 33 31 34 48 0A 20 00 00 00 FD
00 38 4C 1E 53 11 01 0A 20 20 20 20 20 20 00 E7
* Digital Television *
Display Type: Digital
Serial Number: 5MKKK04A0Y7L
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort
Device Type: Digital Television
Maximum Image Size
Horizontal Size: 20.08 inches
Vertical Size: 11.42 inches
Supported Modes
640 x 480 (60p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 576 (50p Hz)
720 x 576 (50i Hz)
720 x 480 (60p Hz)
720 x 480 (60i Hz)
800 x 600 (60p Hz)
800 x 600 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (75p Hz)
1152 x 864 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 1024 (60p Hz)
1280 x 1024 (75p Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (50p Hz)
1920 x 1080 (60i Hz)
Power Management Support
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported
Raw EDID:
00 FF FF FF FF FF FF 00 42 D4 1D F0 4C 37 59 30
0F 16 01 03 80 33 1D 78 EE EE 95 A3 54 4C 99 26
0F 50 54 A5 4B 00 71 4F 81 80 D1 C0 01 01 01 01
01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C
45 00 FE 1F 11 00 00 1E 00 00 00 FF 00 35 4D 4B
4B 4B 30 34 41 30 59 37 4C 0A 00 00 00 FC 00 4D
41 54 52 49 58 20 34 2A 34 20 20 20 00 00 00 FD
00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 01 27
02 03 1F F1 4C 90 02 03 01 07 16 12 04 1F 13 14
05 23 09 7F 07 65 03 0C 00 10 00 83 01 00 00 02
3A 80 18 71 38 2D 40 58 2C 45 00 FE 1F 11 00 00
1E 01 1D 80 18 71 1C 16 20 58 2C 25 00 FE 1F 11
00 00 9E 01 1D 00 72 51 D0 1E 20 6E 28 55 00 FE
1F 11 00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E 96
00 FE 1F 11 00 00 18 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 67
* Other names and brands are the property of their respective owners.
Kind regards
Udo
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for the report and the cable information.
Based on the report it seems you are currently using customized drivers, I recommend testing the latest Intel(R) Graphics Driver version 4170
https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit Intel® Download Center
Please test above driver and let me know your findings.
Allan.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dear Allan,
thanks for your fast answer. I tried the original Intel driver you suggested, but it did not solve the problem.
Do you have any other idea?
Kind regards
Udo
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Intel will release new graphics drivers soon. I recommend keep checking https://downloadcenter.intel.com/ Intel® Download Center
Allan.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page