Cold Fear problem with Iris Xe Graphics driver

[ameldur]

I installed Cold Fear on my new device which is with Intel(R) Iris(R) Xe Graphics

and when trying to run it just does not open, Windows event viewer shows an error which is related to drivers, on my other device which is with  Intel UHD Graphics 620  runs great, just having issues on Iris Xe. I have the latest version of the drivers.

 Check the attached file report from the Support Utility tool.

SYSTEM:

• Windows 10 Home - 64bit - 21H2

PROCESSOR:

• 11th Gen Intel® Core™ i7-1195G7 @ 2.90GHz

GRAPHICS CARD:

• Intel Iris Xe Graphics

The game is from Steam  https://store.steampowered.com/app/15270/Cold_Fear/

The other computer was same brand different Model its "One Netbook One Mix 3S Yoga Platinum with i7-8500Y"

Same as I had issue with other older game https://community.intel.com/t5/Graphics/Need-for-Speed-Underground-problem-with-Iris-Xe-Graphics-driver/m-p/1380836/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEwyS1dNNFBIWVhVMzFWfDEzODA4MzZ8U1VCU0NSSVBUSU9OU3xoSw#M107561

[ameldur]

and when trying to run it just does not open, Windows event viewer shows an error which is related to drivers, on my other device which is with  Intel UHD Graphics 620  runs great, just having issues on Iris Xe. I have the latest version of the drivers.

 Check the attached file report from the Support Utility tool.

SYSTEM:

• Windows 10 Home - 64bit - 21H2

PROCESSOR:

• 11th Gen Intel® Core™ i7-1195G7 @ 2.90GHz

GRAPHICS CARD:

• Intel Iris Xe Graphics

The game is from Steam  https://store.steampowered.com/app/15270/Cold_Fear/

The other computer was same brand different Model its "One Netbook One Mix 3S Yoga Platinum with i7-8500Y"

Same as I had issue with other older game https://community.intel.com/t5/Graphics/Need-for-Speed-Underground-problem-with-Iris-Xe-Graphics-driver/m-p/1380836/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEwyS1dNNFBIWVhVMzFWfDEzODA4MzZ8U1VCU0NSSVBUSU9OU3xoSw#M107561

[ameldur]

SYSTEM:

• Windows 10 Home - 64bit - 21H2

PROCESSOR:

• 11th Gen Intel® Core™ i7-1195G7 @ 2.90GHz

GRAPHICS CARD:

• Intel Iris Xe Graphics

The game is from Steam  https://store.steampowered.com/app/15270/Cold_Fear/

The other computer was same brand different Model its "One Netbook One Mix 3S Yoga Platinum with i7-8500Y"

Same as I had issue with other older game https://community.intel.com/t5/Graphics/Need-for-Speed-Underground-problem-with-Iris-Xe-Graphics-driver/m-p/1380836/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEwyS1dNNFBIWVhVMzFWfDEzODA4MzZ8U1VCU0NSSVBUSU9OU3xoSw#M107561

[ameldur]

I don't like argue, with my full respect to you as 21 years intel employee... There is nothing impossible and no zero chance... I did escalate issues with developers in Folsom, CA and Poland Office from now i can just count to Intel that will don't disappoint their community. I don't see any insulting and using bad words here but if i did upset anyone, excuse me....