Configurar Intel Graphics 620

[Edwyn]

Hola, reinstale windows 10 home compilación 19041, no he podido configurar bien mi pantalla extendida, no he podido acceder al panel de control grafico intel que era por donde uno le cambiaba la configuración y demás. le instalé el driver  igfx_win10_100.8673, y no puedo configurar la pantalla. N

[Esteban_D_Intel]

Hello Edwyn,

Thank you for posting on the Intel® communities.  

I need to inform you that our support is only provided in English. We may not be able to translate screenshots

To better assist you I would like to gather the following information:

• What is the model of your graphics adapter?
•  Please provide the model of your computer.
• Was it working fine prior to the operating system upgrade?
• How did you update the graphics driver?
• Have you tried making the changes using the Intel Graphics Command Center?

Esteban D.

Intel Technical Support Technician  

[IntelSupport]

Were you able to check the previous post?  

Please let me know if you need further assistance.  

Esteban D.  

Intel Technical Support Technician  

[Esteban_D_Intel]

Hello Edwyn, 

We have not heard back from you. 

If you need any additional information, please submit a new question as this thread will no longer being monitored  

Esteban D.  

Intel Technical Support Technician