Controlador de vizualização deixou de responder e recuperou

[NNobr]

Boas o meu computador está constantemente a dar a mensagem de erro que o controlador de visualização deixou de responder e recuperou. como posso resolver isto???

[idata]

Hi Nobre,

It is necessary to narrow down the issue. Please send me the results of Intel® System Support Utility. We need to know if the graphcis driver requires a update or anything else.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 Regards,Mike C

[NNobr]

Hi Mike...

Espero que seja isto que pretende....

Operating System: Microsoft Windows 10 Home(10.0.10586 Build 10586)

Physical Memory (Installed): 16 GB

Processor : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz

System Type: x64-based PC

Display Adapter(s): Intel(R) HD Graphics 530 10.18.15.4268

NVIDIA GeForce GTX 960M 10.18.13.5354

System Manufacturer: ASUSTeK COMPUTER INC.

System Model: GL552VW

Network Adapter(s): Intel(R) Dual Band Wireless-AC 7265 18.12.2.2

Realtek PCIe GBE Family Controller 10.2.703.2015

Disk(s): HGST HTS721010A9E630 901,58 GB (available) 10.0.10586.0

SAMSUNG MZNLF128HCHP-00004 67,89 GB (available) 10.0.10586.0

[idata]

Hi Nobre,

In regards to your issue, I suggest you to uninstall and delete the graphics drivers of the processor and from the dedicated graphics card from device manager. The latest version of Intel® HD 530 is version 15.40.22.4424https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 Nvidia Geforce*http://www.geforce.com/drivers http://www.geforce.com/drivers If they don't work, it is necessary to install the latest drivers provided with your laptop manufacturer website: Asus ROG GL552VWhttps://www.asus.com/us/ROG-Republic-Of-Gamers/ROG-GL552VW/HelpDesk_Download/ https://www.asus.com/us/ROG-Republic-Of-Gamers/ROG-GL552VW/HelpDesk_Download/ Mike C