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Cores de tela

reetg21
Beginner
183 Views

Quando eu abro o painel de controle da Intel e acesso a opcao tela e logo clico nas configuracoes de cores aparece a seguite menssagem:

reetg21_0-1596802783856.png

Ja verifiquei os drivers e estao todos atualizados.  Tem como resolver isso????????

 

0 Kudos
3 Replies
Sebastian_M_Intel
Moderator
172 Views

Hello reetg21,  

  

Thank you for posting on the Intel® communities.    

  

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence, there may be some inaccurate translation. 

  

In order to better assist you, please provide the following:  

  

1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:  

  • Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".   
  • Click on the menu where it says "Summary" to change to "Detailed View".   
  • To save your scan, click on "Next", then "Save".   
  • Use the paperclip icon to attach the report to the thread. Please note that only one file can be attached at a time.  

  

2. Provide the Report for Intel® Graphics Drivers, follow this link.  

  

Regards,  

  

Sebastian M.  

Intel Customer Support Technician.  


Sebastian_M_Intel
Moderator
160 Views

Hello reetg21,  

 

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

 

Regards,  

  

Sebastian M.   

Intel Customer Support Technician.   


Sebastian_M_Intel
Moderator
150 Views

Hello reetg21,  

  

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


Regards,  

  

Sebastian M.   

Intel Customer Support Technician.   


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