Crash when switching from fullscreen to windowed

[Henning_S_1]

Hi,

Working on the new render for our game Heroes & Generals, I experience crashes when switching from fullscreen to windowed in D3D11. As far as I can see it's a DXGI_ERROR_DEVICE_HUNG (0x887A0006).

This happens both with and without GPA running

Info from GPA

Machine name: hennings-i5
Windows 10 build 14393, 64-bit DEP enabled
Num Processors: 4
Memory: 3941MB
System BIOS: American Megatrends Inc. F7 (04/22/2015)
Video BIOS: 02/17/20
Driver 0:
     Device: Intel(R) Iris(TM) Pro Graphics 6200
     Provider: Intel Corporation
     Date: 9-29-2016
     Version: 20.19.15.4531
     VendorId: 8086
     ProductId: 1622
     Stepping: a
     Supports GPA Instrumentation
Install directory: C:\Program Files\IntelSWTools\GPA_16.4\
Version: 16.4.306188
Current user is in Administrators group: YES
Current Graphics Performance Analyzers 2016 R4 (16.4.306188)
Secure Boot/Trusted Boot is Disabled
"Auto-detect launched applications" is On

I have a simple reproduction case I can upload/share..

Henning

[Michael_C_Intel2]

Hi Henning,

Can you fill in the template below for me? It aid in getting the issue reported and investigated. Also yes please share your reproduction case. 

Thanks!

System Setup Information:
-----------------------------------------

System Used: (Manufacturer/Model)
CPU SKU: (i3, i5, Pentium, Celeron, etc.)
GPU SKU: (HD4400, HD5100, etc.)
Processor Line: (Y-Series, U-Series, etc.)
System BIOS Version:
CMOS settings:
Graphics Driver Version:
GOP/VBIOS Version:
Operating System:
OS Version:
API:
Occurs on non-Intel GPUs?:

Steps to Reproduce:
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Expected Results:
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Actual Results:
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Additional Information:
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[Henning_S_1]

System Setup Information:
-----------------------------------------

System Used: Custom
CPU SKU: i5-5675C
GPU SKU: Intel(R) Iris(TM) Pro Graphics 6200
Processor Line: C
System BIOS Version: American Megatrends Inc. F7 (04/22/2015)
CMOS settings:
Graphics Driver Version: 20.19.15.4531
GOP/VBIOS Version: 1038.0
Operating System: Windows 10 x64
OS Version: 14393.576
API: D3D11
Occurs on non-Intel GPUs?: No

Steps to Reproduce:
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1. Start our game
2. Use Alt-Enter to switch to fullscreen
3. Use Alt-Enter to switch back to windowed mode
4. Crash should occur, if not, go to 2. and try again
5.
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10.

Expected Results:
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Switching should work

Actual Results:
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Crash with DXGI_DEVICE_HUNG

Additional Information:
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Test case can be provided

[Henning_S_1]

Here is a link to a sample

https://drive.google.com/open?id=0BzKWDsam1SOJRzRxeTFiTF90U0k

Henning