Re: Custom resolution

MMana3 · ‎09-03-2016

I have a laptop with an Intel(R) HD Graphics 4400 and I'm trying out custom resolutions for the internal display (1920x1080).

Intel HD Graphics Control Panel _errorMessage : "The custom resolution exceeds maximum bandwidth capacity".

Don't know what it supports, but I'd like to find out.

Appreciate your assistance...

idata · ‎09-05-2016

Hi 01,

Windows 10 operating system has limited custom resolutions; Intel has included the tab for custom resolutions at graphics control panel but they will be supported if Win10 allows it.

Now, I suggest you verify if you are using the latest BIOS and main drivers (Chipset and Management Engine) provided by your PC manufacturer.

If the problem continues, send me the results of Intel® System Support Utility and brand name and model of your laptop. Also, let me know the resolution with a refresh rate that you want to get.

Intel® System Support Utility

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600

Regards,

Mike C

MMana3 · ‎09-06-2016

Thanks Mike C ...

Here are information you asked

Using latest BIOS and drivers.

Brand : HP

Model : HP pavilion n208tx

Current resolution : 1366 x 768 refresh rate : 60

Wanted resolution : 1920 x 1080 refresh rate : 60

idata · ‎09-07-2016

Hi 01,

I found the specifications of your laptop and its display has a maximum resolution of 1366 x 768. It would be necessary to use an external display with a resolution of 1920 x 1080 or more.

HP Pavilion 15-n208tx Notebook PC Product Specifications

http://support.hp.com/us-en/document/c04031379 http://support.hp.com/us-en/document/c04031379

Mike C

MMana3 · ‎09-08-2016

Thanks Mike C,

suppose i connect TV with this laptop via HDMI cable ( TV supports 4K resolution ), How do i get 4k casting of this laptop screen on TV screen?? what is the procedure ?

idata · ‎09-09-2016

Hi 01,

The 4th generation processors support 4K at 30Hz or 24Hz. I suggest you set the TV with below resolutions.

Using Display Port: 3200 x 2000 @ 60 Hz or 3840 x 2160 @ 30 Hz

Using HDMI: 3840 x 2160 @ 24 Hz

Mike C