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Sometimes I get following event alert:
ID 4101
Display driver igfx stopped responding and has successfully recovered.
ID 9010
A request to disable the Desktop Window Manager was made by process (4).
ID 9013
The Desktop Window Manager was unable to start because composition was disabled by a running application.
OS: Win7x64 w. SP1
BIOS v0053
Graphic Driver: 10.18.10.3345
I hope the attchment will help the developer to fix the bug.
Thanks.
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Hello TheUndertaker,
I am sorry to hear you are having problems but let me help you.
Thanks for the information. I see you have updated the bios and the graphics driver but. Based on that, there are a few steps I want you to try such as testing a different driver version (previous) or if this issue happens when using a different Operating System.
Besides this, can you please let me know if there is any specific path to replicate the problem?
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Hello Kevin,
Previous graphics driver cause also the issue.
When Monitor switching from power safer mode to active mode cause the issue.
Monitor type: HP LP2275w
Current BIOS Video Settings:
Integrated Graphics Device
IGD Minimum Memory <1 GB>
Primary Video Adaptor
IGD Primary Video Port
IGD Secondary Port
No Video Detected Error Beeps
Intel Graphics Performance Analyzers
All-in-One Chassis
IGD Flat Panel
Screen Brightness
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Thanks for the information. We have released a newer driver. Please download it and install it at the following link:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23639 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23639
If issue persists, please post your graphics report and dxdiag report here.
How to get it?
Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.
Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Open .txt file created> Copy/Paste here.
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