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DTS:X Ultra can't detect my Headphone

ItzKhoaVN
Beginner
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I'm using the Gigabyte G5 MF Gaming Laptop and it supports DTS:X Ultra, but it keep saying "Please connect a Headphone to use DTS audio controls" when I try to use the app. I've done some research and I found that my laptop is missing DtsApo4Service in the services tab. I've tried to reinstall the app but DtsApo4Service doesn't seem to be there. What should I do now?

Screenshot 2023-11-25 170233.png

Screenshot 2023-11-25 170248.png

  

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IntelSupport
Community Manager
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Hello ItzKhoaVN,


Greetings for the day!


Thank you for posting in Intel community forum.


We are currently in the process of reviewing the information you have provided, and we will promptly update you once we have the necessary details. We kindly request your cooperation during this time.


Regards,

Sreelakshmi B


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Senkuchan
Valued Contributor II
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