Directx 12 ultimate not showing Arc a750

[Haider97235]

Why DX 12 ultimate disabled on my card ?

[DeancR_Intel]

Hi Haider97235,

Thank you for posting in the Community.

To help figure out why DirectX 12 Ultimate isn't recognizing your Intel Arc A750 graphics card, let's take a look at a few things:

• When did the issue has started?
• Was this working well before?
• Any troubleshooting steps you have tried to fix this?

To better understand your system's configuration, I kindly request that you download the Intel® System Support Utility for Windows* software. 

You can find the download link here: 

• Intel® System Support Utility for Windows* 
• Here's a quick guide on using the Intel SSU: 

1. Download and launch SSU.exe. 
2. Check the box for "Everything." 
3. Click "Scan." 
4. When the scanning is complete, click "Next." 
5. Click "Save." 
6. Please send the saved file to us. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi Haider97235,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi Haider97235,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored. 

Best regards, 

Dean R. 

Intel Customer Support Technician