Display Driver Stopped Responding and Has Recovered

[RŁyźn]

Hello all.

For about two weeks I'm occuring that problem. This graphics issue sometimes end with blue screen of death with error "VIDEO_SCHEDULER_INTERNAL_ERROR" and laptop is restarting.

Sometimes when using videos on YT/Facebook everything freezes, then goes:

and after it everything is going well.

OS - Win10

Intel HD Graphics 520

v. 20.19.15.4360

What can I do to fight this issue?

Thanks for any help.

[Stefan3D]

Try drivers from this list https://downloadcenter.intel.com/product/88355/Intel-HD-Graphics-520 Downloads for Intel® HD Graphics 520

Select OS from right pull-down menu. Hit "show more".

To bypass message "best driver is already installed" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

[RŁyźn]

OK, I tried to do everything manual and after I try to choose the file from Graphics and "OK" it says, that the specified folder do not contains a proper driver for this device.. blah"

[Stefan3D]

Upload a report from https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility for Windows*

[Stefan3D]

You are using an out-dated version 10586 of Windows 10.

Current drivers require "Anniversary update" or newer as stated in Installation_Readme.txt

Check out https://en.wikipedia.org/wiki/Windows_10_version_history Windows 10 version history - Wikipedia

[RŁyźn]

Ok, here it is

[RŁyźn]

K, updated it to version 1709.

[RŁyźn]

It seems that the problem is gone. Thanks a lot, You are the great one!