Displayport on UHD Graphics not working for 2nd monitor but HDMI is working on first

[optyk]

New ASUS V500MVC with i5-13420H and Intel HUD Graphics: No signal from the Displayport.

Driver from Intel installed: 32.0.101.7026 dated 19 august 2025.

First monitor connected to HDMI with a HDMI to HDMI cable (works also with a HDMI to DVI-D cable).

Second monitor connected to DisplayPort with:

1a)  adapter DisplayPort to HDMI and a HDMI to HDMI cable: not working;

1b) adapter DisplayPort to HDMI and a HDMI to DVI-D cable: not working;

2a) Adapter DisplayPort to HDMI with the same cables as for the first adapter: not working;

2b) Adapter DisplayPort to VGA with a VGA to VGA cable: not working.

All these cables were tested and were OK.

The 2 adapters are brand new.

Windows does not detect a second monitor.

HELP: 1) Can this integrated Intel UHD graphics operate 2 monitors?

2) if yes, how can the DisplayPort be activated?  

Scan file of the system by Intel App is attached.

[MUC]

According to the ASUS user manual, no special steps are required to use both video outputs.

HDMI and DisplayPort use different transmission protocols. There may be a compatibility issue with the adapters. Please provide a web link for the two adapters you intend to use.

You will have the least problems if you use a straight connection (DisplayPort > DisplayPort). Does either monitor have a DisplayPort input?

[optyk]

On monitor #1, i have DVI-D and VGA connexion, on #2, I have DVI-D, VGA and HDMI.

My adapters are: 1) https://addison-electronique.com/en/displayport-male-to-hdmi-female-adapter-15-cm.html

and 2) https://addison-electronique.com/en/displayport-male-to-hdmi-dvi-vga-female-adapter-29-cm.html

Thanks for looking at my problem.

If i do not find a solution, I will have to go back o BestBuy to get help.

[MUC]

I would connect the HDMI monitor directly using an HDMI cable.

For the other monitor, you can try this:
Club 3D CAC-1012 DisplayPort to VGA Cable M/M 2m/6.56ft

While it's not the cheapest solution, it should work up to 1920 x 1080 pixels thanks to active protocol conversion.

[optyk]

Thanks. I will try to find one in my area because delivery time is estimated at 4-7 weeks.

I will report as soon as possible.

regards