Driver Update 30.0.101.1960 causes text fragmentations within Google Chrome

[AntMazz]

Hi there,

On 04.07.2022 I updated my drivers:

After this update using Google Chrome with HTML5 applications caused text fragmentations such as this one:

2 days later a colleague had a similar issue, after comparing hardware and update timings, the same driver was the similarity found between the two piece of hardware.

Rolling back the driver fixed the issue.

I did find a temporary fix in the meantime (might be useful if someone has the same issue but rolling back is not within their scope (eg. admin privileges)):

In a new tab go to the URL: chrome://flags/

and disable the following setting:

Relaunching Chrome fixes the issue temporarily.

I've attached the requested bug report but if there's any more information required feel free to ask. 

[Alberto_R_Intel]

AntMazz, Thank you for posting in the Intel® Communities Support.

In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the model of the laptop?

Is this a new computer?

When did you purchase it?

Was it working fine before on this specific computer without having Google Chrome with HTML5 applications text fragmentations?

What are the Google Chrome HTML5 applications?

When did the issue start?

Did you make any recent hardware/software changes, besides upgrading the graphics driver that might cause this issue?

You mentioned, "Rolling back the driver fixed the issue.", by any chance do you remember the driver version?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello AntMazz, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello AntMazz, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician