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21988 Discussions

Element 3D support?

hsele
Beginner
‎06-22-2014 06:12 AM
1,858 Views

Hi my problem is that i'm not able to work with Element 3D in after effects with my Intel(R) HD Graphics 2000 video card, i get a message saying "Element failed to initialize OpenGL, Please insure your GPU drivers are up to date & that your GPU is compatible"I've ilready installed the latest version of the driver, so what's the problem? my computer is dell optiplex 790, my operating system is Windows 7 64 bit, my processor model Intel(R) Cole(TM) i7 -2600s CPU

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Kevin_M_Intel
Employee
‎01-02-2015 09:37 AM
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Hello hery00005,

Checking system requirements for this software it seems they do not support our Intel® graphics controllers so that may be the reason why you are having problems to run the application.

Here you can check this information:

https://docs.google.com/document/d/1kqQP_Okzn_PEJsn0_CstMJUKyXw3VUJPz9-zX85dDag/pub https://docs.google.com/document/d/1kqQP_Okzn_PEJsn0_CstMJUKyXw3VUJPz9-zX85dDag/pub

Kevin m

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