Encoder AV1 dont Work

[Vectos]

My AV1 encoder does not work in OBS or when recording via ARC CONTROL, the option does not appear

[Mike_Intel]

Hello Vectos,

Thank you for posting in Intel community Forum.

For us to further check this, please help provide the following details:

1. Are you trying to stream?
2. Are you getting error message?
3. Can you share a video of the issue?
4. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Vectos,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Vectos,

We were still waiting for the additional details to properly isolate the issue and be able to provide an appropriate fix however, we have not received any response in the past few days.

We will now proceed in closing this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician