Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
17661 Discussions

Erro directx 11

WMORE4
Beginner
192 Views

Senhores,

 

A muito tempo tento solucionar o problema do DX 11, e ainda não achei solução em nenhum tópico.

 

O problema ocorre basicamente no Unreal Engine, Apex, Fortinite...Sempre da Erro nível 10 DX11.

O windows 10 está atualizado e os drivers também.

 

Seguem as configurações do dxdiag e do assistente intel.

Um mostra versão 12 e outro a 10. Qual está correto?

 

O note é Dell Inspiron N5010 Core ™ i5 Gráficos HD Intel®

 

Conhecem alguma solução efetiva para o problema?

 

Capturar.PNGCapturar1.PNG

 

 

Obrigado

0 Kudos
2 Replies
n_scott_pearson
Super User Retired Employee
161 Views

Your processor is ancient (10 years old) and has long been discontinued by Intel. Intel is not providing support for Windows 10 for this processor's graphics engine. You are currently running using Microsoft's compatibility driver. It is a known issue that the DirectX and OpenGL support in this driver is very out-of-date. Microsoft has stated that they will not be fixing this issue.

 

At this point in time, I am sorry to say that your only option is to replace your laptop with something a *lot* newer.

 

Reality bites,

...S

WMORE4
Beginner
161 Views

it's my son's notebook. for now, he will have to play other games.

see you later. thanks for the feedback

 

Reply